Monday, 29th July, 2019

How Airtel is lying to us

You’re cruising over the information super highway, consuming mobile data like there is no tomorrow, gotta watch them videos all! All of a sudden you’re hit with this SMS from Airtel:

Alert-50%-: of your daily data limit is used. You wonder, 50% data gone already? So fast! And you start thinking of conserving data to get through the rest of the day, you become selective in what you click from now onwards. Sorry funny cat video, you’ll have to wait till tomorrow. Sorry political propaganda, no can do, gotta save bandwidth for Whatsapp, Zomato & Paytm.

But no! AirTel is trying to fool us. If you have the Airtel mobile app, go to the “Data Balance” section & check how much data you’ve actually consumed. It will be nowhere close to the 50% of your plan, it will be much much less! For me the 50% message comes when I still have 2.9GB data left out of 3.4GB! Clearly someone at Airtel office skipped primary maths class.

Chal jhootha!

And then soon after you’re hit with a second SMS, 90% of your data is gone into thin air, your online life is now officially over for the day, until 12 O’ clock mid-night when next day’s data balance reloads. But no, its just Airtel messing with you like a good homie. Again if you check in the mobile app, you’ve not even used half the data, and they’re warning you of 90% data exhaustion. For me, I get that SMS when I have 2.5GB remaining out of 3.4GB!

I have been monitoring this for several days now. Why Airtel why? Stunts like this is what forced many of your customers to switch to Jio in the first place.

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