Tuesday, 24th December, 2019

Treebo Tryst Ritu Ivy Kolkata hotel review

We stayed at this hotel in Kolkata for 2 nights.

On the first night I asked for 2 extra pillows, was flat out refused mentioning they don’t have extra pillows.

Next day I morning I called housekeeping & reception for a hair dryer, was promised to send within few minutes but never given.

First day breakfast was basic but okay, second day they were running out of poori within 1 hour of opening the restaurant & kept guests waiting. We left with half stomach.

Bathroom was clean.

Inside car parking is available but some construction was going on which should be complete soon.

Outside on street car parking was available.

Bed was quite nice and firm, unlike the spring fluffy ones that hurt your back.

Room was spacious.

Towels were clean but old. Same with bed linens.

Location of the hotel is excellent, there are food outlets nearby the main street & Acropolis mall is also within walking distance on the same side of the road.

I really wanted to like this hotel but the careless attitude of service staff & stinginess of the owner/management made it impossible.

We regularly apply for Schengen visa at the VFS Global office nearby so I was hoping to find a stable hotel to stay each time, and at first look it felt like I had found my perfect hotel, but that is not it. We will not be coming back.

Clean but old towels

Clean but old towels are given.

Power outlet

Power outlet & counter space.

Shower works

Shower works. Each room has own geyser so hot water was no problem.